Privacy Policy

Last Updated: December 8, 2025

‍

OptiWrite AI (“OptiWrite,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, create an account, or use our AI-powered writing tools (collectively, the “Services”).

By accessing or using OptiWrite AI, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information to operate, improve, and secure our Services. This includes:

1.1 Information You Provide

  • Account details: name, email address, password
  • Billing information: payment method, billing address, subscription details (processed securely by our payment provider)
  • Content you submit: text, prompts, instructions, or other materials you input into OptiWrite AI
  • Support communications: emails, messages, or other information you provide when contacting support

1.2 Information Collected Automatically

When you access OptiWrite AI, we automatically collect:

  • Device and browser data: IP address, browser type, operating system, device identifiers
  • Usage activity: pages viewed, time spent on the platform, features used, crash logs, interaction patterns
  • Cookies and tracking technologies: used to remember your preferences, maintain sessions, and analyze site performance

1.3 Information from Third Parties

We may receive information from:

  • Analytics providers (e.g., Google Analytics)
  • Payment processors
  • Advertising partners (when applicable)

2. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain OptiWrite AI
  • Improve product performance, features, and user experience
  • Personalize content and recommendations
  • Communicate with you (updates, support, security alerts, billing notices)
  • Process payments and manage subscriptions
  • Detect, prevent, and investigate fraud or security breaches
  • Comply with legal obligations

We never sell your personal information.

3. How Your Content Is Used

OptiWrite AI processes the text and prompts you submit solely to:

  • Generate content
  • Improve model accuracy and reliability
  • Provide personalized results
  • Diagnose and prevent system issues

We do not use your content for model training unless you explicitly opt in.
Your private project content remains confidential.

4. Sharing Your Information

We may share information with trusted third parties who assist us in operating OptiWrite AI:

4.1 Service Providers

Including:

  • Hosting and cloud infrastructure
  • Payment processors
  • Analytics tools
  • Email and communication platforms

These providers access your information only to perform services on our behalf.

4.2 Legal Requirements

We may disclose information if required to:

  • Comply with laws, regulations, or legal requests
  • Protect our rights, users, or the public
  • Enforce our Terms of Service

We do not share information with advertisers unless explicitly stated and consented to.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in
  • Understand how the platform is used
  • Improve performance and user experience
  • Measure marketing effectiveness

You can control cookies through your browser settings. Disabling cookies may impact functionality.

6. Data Retention

We retain personal information only as long as necessary to:

  • Provide the Services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

You may request deletion of your account and associated data at any time.

7. Data Security

We use administrative, technical, and physical safeguards to protect your data, including:

  • Encryption in transit (HTTPS)
  • Secure server infrastructure
  • Access controls and authentication

No method of transmission or storage is 100% secure, but we follow industry best practices to keep your information safe.

8. Your Rights

Depending on your location, you may have rights including:

  • Access to the personal data we hold about you
  • Correction of inaccurate or incomplete data
  • Deletion of your personal data (“right to be forgotten”)
  • Portability of your data
  • Objection to certain processing activities
  • Withdrawal of consent, when applicable

To exercise your rights, contact us at info@optiwrite.ai.

9. International Transfers

Your information may be stored and processed outside your home country, including in the United States or Canada.
We ensure appropriate safeguards are in place for international data transfers.

10. Children’s Privacy

OptiWrite AI is not intended for individuals under 16.
We do not knowingly collect personal information from children. If you believe a child has provided information, contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect product improvements, legal changes, or operational updates.
The “Last Updated” date at the top indicates when revisions were made.

12. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy, please contact us:

Email: info@optiwrite.ai
Website: https://optiwrite.ai

We will respond as quickly as possible.

‍